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A preference center is a page where subscribers choose which kinds of email they get, such as the weekly digest but not promotions, instead of unsubscribing from everything.

How it works

The page is usually linked from the email footer, next to or behind the unsubscribe link. It shows a few choices, each mapped to something the sender's audiences already use: a list, a tag or a field. Turning off "Promotions" removes the person from promotional sends and leaves the newsletter alone.

The rules set the edges:

  • Stop-all stays. US law lets you offer a menu of message types, as long as it includes the option to stop all marketing email.
  • One-click unsubscribe still comes first. Google says list-by-list choices can be offered but shouldn't replace one-click unsubscribe. Yahoo allows the visible unsubscribe link to lead to a preference page.

Why it matters

  • Some people want less, not none. A choice keeps a reader who would otherwise leave.
  • It only works if sending respects it. A preference that doesn't change who gets which email breaks a promise in front of the reader.
  • It's data. What people turn off tells you which emails they value.

How Mimeo handles it

Mimeo's own unsubscribe page can carry a second tab, Manage my subscriptions, turned on under Settings → General → Unsubscribe Flows (subscription preferences). Unsubscribe from everything stays as its own tab. Each toggle has a label, an On when condition on tags or custom fields, and actions for turning on and off: add or remove a tag, set or clear a field.

Preferences never suppress anyone. They change tags and fields, so you wire each one into your sending rules: a segment for the audience, and a send-time guard for mail already queued. Mimeo doesn't add those for you. The one-click unsubscribe from the inbox is always global.

To build a preference page of your own, your backend sends an event with tags and remove_tags to change preferences without unsubscribing the person (selective preferences). See Mimeo terms for unsubscribes in Mimeo's own words.

Sources
  1. CAN-SPAM Act: a compliance guide for business. Checked .
  2. Sender best practices. Checked .
  3. Email sender guidelines. Checked .
  4. Sending domains & senders. Checked .
  5. The event contract. Checked .

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